From the Reservoir

Holiday Office Closure_November 2019

LITTLE ROCK — Central Arkansas Water (CAW) will observe the Thanksgiving holiday with the closure of business offices on Thursday, November 28, and Friday, November 29.  Offices will re-open for business on Monday, December 2.       Thanksgiving    Thursday,  November 28       Day After Thanksgiving   … Read More »

Beginning on June 1, 2019, Utility Billing Services Fee will go into effect on account statements

What is Utility Billing Services (UBS)? Utility Billing Services is a billing partnership between your water, wastewater, and sanitation utility services. This partnership provides account holders with convenience and flexibility to pay for residential and business utility services on a single account statement. UBS proudly has an incredible 99% billing accuracy rate and services over … Read More »

Do You Have a Water Leak? Check Your Home and Nip That Drip!

Drip…drip…drip in the kitchen, bathroom, or both – a familiar sound you’ve likely heard at one point or another.  The common household shown in the video below is one drip per second and wastes more than 3,000 gallons per year; which equals the same amount of water as 6 months … Read More »

Memorial Day Holiday Office Closure_May 25, 2020

Central Arkansas Water Offices will be closed on Monday, May 25, 2020, in observance of the Memorial Day federal holiday and will re-open for business on Tuesday, May 26. CAW responds to emergencies 24 hours a day (including holidays). For daytime and after-hour emergencies, please call 377.1239.

Important Notice for Business as COVID-19 Restrictions Ease Toward Reopening

As our cities and communities to prepare for a safe, efficient phased transition following the COVID-19 public health emergency, Central Arkansas Water encourages local businesses, commercial users, and building water systems not used as a result of the pandemic, to implement these easy, yet vitally important practices and guidance offered … Read More »

2020 Census_Complete Your Response Today

This month each household will receive an official invitation to complete the 2020 Census questionnaire.  Central Arkansas Water along with cities throughout central Arkansas and Pulaski County are encouraging citizens to participate and help their community as each counted person will impact federal funding, education, infrastructure, individual and public health … Read More »

CAW Encourages Social Distancing, Making Payments Online or Via Mail

While Central Arkansas Water’s customer service lobby is still open at this time, we are encouraging customers to use our free online payment option or mail payments to avoid coming into the lobby unless necessary. The CDC has recommended the public stay home when possible and if out to practice … Read More »

Lane Closure_East Roosevelt Road_Little Rock

LITTLE ROCK, AR — Two westbound lanes near east Roosevelt Road and Center Street are closed for repairs due to a spontaneous break on an 8-inch water main. Little Rock Police Department officers are detouring traffic to 23rd Street. CAW crews responded quickly to the leak and lanes will reopened … Read More »

Important Tips to Reduce Coronovirus (COVID-19) Exposure

As the nation continues to monitor developments around Coronovirus, remember one of the most important things you can do to help reduce your risk of exposure is washing your hands for at least 20 seconds. According to the Centers for Disease Control and Prevention, there is currently no vaccine to … Read More »

New Ancillary Rates – Effective April 1, 2020

On April 1, new ancillary rates will go into effect for nonrecurring charges for account services.  The following chart represents the upcoming new rates.  Ancillary Charges – Effective April 1, 2020 Nonrecurring Customer Charges Service Charge $20.00 Collection Visit $25.00 Non-Pay Turn-on, Next Business Day $40.00 Bad Check Charge $25.00 … Read More »

Holiday Office Closure_February 2020

LITTLE ROCK — Central Arkansas Water (CAW) will observe the Presidents Day/Daisy Gatson Bates Day holiday with the closure of business offices on Monday, February 17, and will re-open for business on Tuesday, February 18. Presidents Day/Daisy Gatson Bates Day  Monday, February 17, 2020 CAW responds to emergencies 24 hours a day (including holidays).  The … Read More »

West Pulaski County Residents_New Service Requests

Central Arkansas Water is accepting new service requests from residents residing in unserved areas of western Pulaski County that are interested in obtaining potable water for residences and businesses within the area. Interested parties should complete both (click on the titles below): 1. New Service Request Form 2. Water Service … Read More »

Holiday Office Closures_January 2020

LITTLE ROCK — Central Arkansas Water (CAW) will observe the Martin Luther King Jr. holiday with the closure of business offices on Monday, January 20th. Offices will re-open for business on the following business day.       Martin Luther King Jr. Day   Monday, January 20, 2020 CAW responds … Read More »