From the Reservoir

Beginning on June 1, 2019, Utility Billing Services Fee will go into effect on account statements

What is Utility Billing Services (UBS)? Utility Billing Services is a billing partnership between your water, wastewater, and sanitation utility services. This partnership provides account holders with convenience and flexibility to pay for residential and business utility services on a single account statement. UBS proudly has an incredible 99% billing accuracy rate and services over … Read More »

Do You Have a Water Leak? Check Your Home and Nip That Drip!

Drip…drip…drip in the kitchen, bathroom, or both – a familiar sound you’ve likely heard at one point or another.  The common household shown in the video below is one drip per second and wastes more than 3,000 gallons per year; which equals the same amount of water as 6 months … Read More »

Holiday office closures December 2020 and January 2021

LITTLE ROCK — Central Arkansas Water (CAW) will observe the following holidays with the closure of business offices on December 24 -25 and January 1st and 20th. Offices will re-open for business on the following business day.       Christmas Eve                 … Read More »

Holiday Office Closure_November 2020

LITTLE ROCK — Central Arkansas Water (CAW) will observe the Thanksgiving holiday with the closure of business offices on Thursday, November 26, and Friday, November 27.  Offices will re-open for business on Monday, November 30th.       Thanksgiving    Thursday,  November 27       Day After Thanksgiving   … Read More »

Central Arkansas Water Recipient of Three Top National Distinctions

LITTLE ROCK, AR – The year 2020 may have changed the game, but it has not slowed Central Arkansas Water down. We’ve recently been named as one of five participating members of an inaugural national water and arts accelerator, recognized by the Partnership For Safe Water for our commitment to … Read More »

Central Arkansas Water is First in World With Certified Green Bond To Protect Drinking Watershed For Water Quality

LITTLE ROCK, AR – Today, Central Arkansas Water posted a $30.6 million green bond, certified under the Climate Bonds Initiative’s water infrastructure criteria – the first of its kind to acquire and protect forests specifically to support clean drinking water. This bond will finance a combination of “green” and “gray” … Read More »

CAW Warns of Scam Calls

LITTLE ROCK, AR – Central Arkansas Water has been made aware of customers getting fraudulent calls from a number that appears to be CAW asking them to pay money. The Arkansas Attorney General’s Office sent out an alert about similar spam calls earlier this summer. The scam involves Caller ID … Read More »

City of Maumelle Fire Hydrant Testing September 21 – October 9, 2020

Starting Monday, September 21st through Friday, October 9th, the Maumelle Fire Department, in coordination with Central Arkansas Water, will begin testing public fire hydrants within the city limits of Maumelle. To pose as little inconvenience as possible to residents and businesses, Fire Department crews will conduct the tests during daylight … Read More »

Labor Day Office Closure_September 7, 2020

LITTLE ROCK — Central Arkansas Water will observe Labor Day, as a federal holiday, with the closure of offices on Monday, September 7, 2020, and will re-open for business on Tuesday, September 8. The water utility responds to emergencies 24 hours a day (including holidays).  The telephone number for daytime … Read More »

CAW Preparing For Tropical Storm Laura

LITTLE ROCK, AR – Central Arkansas Water is preparing for the arrival of Tropical Storm Laura to our state later today, implementing its high wind plan to ensure the best water quality possible during and after the storm. Our primary drinking water source, Lake Maumelle, is known for its wind. … Read More »