From the Reservoir

Holiday Office Closure_November 2019

LITTLE ROCK — Central Arkansas Water (CAW) will observe the Thanksgiving holiday with the closure of business offices on Thursday, November 28, and Friday, November 29.  Offices will re-open for business on Monday, December 2.       Thanksgiving    Thursday,  November 28       Day After Thanksgiving   … Read More »

Beginning on June 1, 2019, Utility Billing Services Fee will go into effect on account statements

What is Utility Billing Services (UBS)? Utility Billing Services is a billing partnership between your water, wastewater, and sanitation utility services. This partnership provides account holders with convenience and flexibility to pay for residential and business utility services on a single account statement. UBS proudly has an incredible 99% billing accuracy rate and services over … Read More »

Do You Have a Water Leak? Check Your Home and Nip That Drip!

Drip…drip…drip in the kitchen, bathroom, or both – a familiar sound you’ve likely heard at one point or another.  The common household shown in the video below is one drip per second and wastes more than 3,000 gallons per year; which equals the same amount of water as 6 months … Read More »

City of Maumelle Fire Hydrant Testing September 21 – October 9, 2020

Starting Monday, September 21st through Friday, October 9th, the Maumelle Fire Department, in coordination with Central Arkansas Water, will begin testing public fire hydrants within the city limits of Maumelle. To pose as little inconvenience as possible to residents and businesses, Fire Department crews will conduct the tests during daylight … Read More »

Labor Day Office Closure_September 7, 2020

LITTLE ROCK — Central Arkansas Water will observe Labor Day, as a federal holiday, with the closure of offices on Monday, September 7, 2020, and will re-open for business on Tuesday, September 8. The water utility responds to emergencies 24 hours a day (including holidays).  The telephone number for daytime … Read More »

CAW Preparing For Tropical Storm Laura

LITTLE ROCK, AR – Central Arkansas Water is preparing for the arrival of Tropical Storm Laura to our state later today, implementing its high wind plan to ensure the best water quality possible during and after the storm. Our primary drinking water source, Lake Maumelle, is known for its wind. … Read More »

Independence Day Office Closure_July 3, 2020

LITTLE ROCK — Central Arkansas Water offices will be closed on Friday, July 3, 2020, in observance of the Independence Day federal holiday and will re-open for business on Monday, July 6. CAW responds to emergencies 24 hours a day (including holidays). For daytime and after-hour emergencies, please call 377.1239. … Read More »

2019 Water Quality Reports – Now Available

LITTLE ROCK, AR — Central Arkansas Water (CAW) has released its 2019 Water Quality Report to its customers residing within the utility’s service area.  The utility also released its 2019 Water Quality Report for Wye Mountain Water Association.   You may view the reports by clicking on the following links: … Read More »

Memorial Day Holiday Office Closure_May 25, 2020

Central Arkansas Water Offices will be closed on Monday, May 25, 2020, in observance of the Memorial Day federal holiday and will re-open for business on Tuesday, May 26. CAW responds to emergencies 24 hours a day (including holidays). For daytime and after-hour emergencies, please call 377.1239.

Important Notice for Business as COVID-19 Restrictions Ease Toward Reopening

As our cities and communities to prepare for a safe, efficient phased transition following the COVID-19 public health emergency, Central Arkansas Water encourages local businesses, commercial users, and building water systems not used as a result of the pandemic, to implement these easy, yet vitally important practices and guidance offered … Read More »

2020 Census_Complete Your Response Today

This month each household will receive an official invitation to complete the 2020 Census questionnaire.  Central Arkansas Water along with cities throughout central Arkansas and Pulaski County are encouraging citizens to participate and help their community as each counted person will impact federal funding, education, infrastructure, individual and public health … Read More »

CAW Encourages Social Distancing, Making Payments Online or Via Mail

While Central Arkansas Water’s customer service lobby is still open at this time, we are encouraging customers to use our free online payment option or mail payments to avoid coming into the lobby unless necessary. The CDC has recommended the public stay home when possible and if out to practice … Read More »