Due to routine system maintenance and technological improvements, CAW’s Report A Problem system is not available at this time.
We apologize for any inconvenience.
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**Important** Do not use for NO WATER or MAJOR WATER LEAKS. Use only if the following options apply:
The Central Arkansas Water (CAW) Citizen Request System can be used to report problems on the following WATER related problems only –
(billing, sewer, trash, gas, or electric DOES NOT qualify) :
Click to Report a Problem
(Non-Emergency)
- Fire Hydrant Issues
- Leaking Water
- Removal of CAW Tools and Materials
- Meter Box Issues
- Meter Issues
- Noise in Pipes
- Yard Restoration
- Water Pressure Issues
- Water Quality Issues
City or County Related Services
To report a problem or request information about the following city or county related services, please visit our link for helpful numbers.
- Billing
- Sewer
- Trash
- Gas
- Electric
- Utility Locations
- Manholes
- Drainage Issues
- Street and Curb Issues
Central Arkansas Water processes requests as they are received during normal business hours (6 a.m. to 4:30 p.m.). If your request requires immediate attention from CAW, please call 501-377-1239. If your request is a life-threatening emergency, dial 9-1-1.
