*LIFTED* Water customers in Wye Mountain area under precautionary boil water notice



PULASKI COUNTY, Ark. — Approximately 400 Central Arkansas Water (CAW) customers in the Wye Mountain area along Hwy 113 north and Hwy 300 east of Hwy 113, including all roads feeding off said streets, are under a precautionary boil notice until further notice. The precautionary measure follows a valve failure and loss of pressure on an 8-inch-diameter water line serving the area. The break occurred around 12:30 p.m. CAW crews isolated the break by approximately 1:00 p.m., and repair is underway. CAW crews anticipate completing the repair on the water valve by approximately 4:30 p.m.

While under the precautionary notice, affected customers should:

  • Bring water from the household tap to a brisk boil for at least one (1) minute before using it for drinking, beverage or food preparation, or dishwashing.
  • Discard ice cubes from automatic icemakers.

The boil water notice affects all customers within the following area:

  • Along Hwy 113 north of Sample Road to Baylor House Road, including all roads feeding off that section of Hwy 113.
  • Hwy 300 east of Hwy 113, including all roads feeding off that section of Hwy 300.

Following the valve replacement, CAW began notifying customers of the precautionary boil water notice by posting four large signs at major entrances to the affected area.

The spontaneous failure occurred on a 4-inch water valve at the intersection of Hwy 113 and W. Hundley Dr. The Arkansas Department of Health requires the issuance of a precautionary boil notice when there is a loss of pressure or service due to a water-line break. The Health Department allows the lifting of the notice when water quality samples reveal that water through the main is safe for consumption. The notice is a precautionary measure in the event bacteriological contamination of the water line occurred during the damage and subsequent loss of pressure.

Once the water line is back in service, CAW personnel will collect water quality samples. The utility anticipates having the results of the tests and lifting the notice on Sunday or Monday.

Customers with questions about the precautionary boil water notice may contact the CAW Distribution Dispatch Center day or night at (501) 377-1239.