Central Arkansas Water provides a variety of ways to pay your utility bill.
**ATTENTION – Effective March 19, 2019, there will be a $2 third-party fee to make a payment at a Quick Pay location. CAW will not collect this fee.
FREE Automatic Draft Payments
This program allows you to automatically pay your monthly bill through your checking or savings account. This service is free to you and is the easiest, most dependable, and most convenient way to pay your monthly bill. Simply go into your online account profile or complete this form to sign up for FREE.
We’ve also developed step-by-step instructions for assisting you with enrolling in our Automatic Draft Program/Auto-Pay Plan. Click here for the instructions.
Online Bill Payment
Utility Billing Services (UBS) provides the online bill payment (e-payment) option through Invoice Cloud. This option is for customers who prefer the convenience of paying their monthly bill in a safe and secure Internet environment, without the need to leave the home or office. To begin the online account management and bill payment process, click here. Please have your Utility Billing Services account number available. You may also make a one-time payment, click here. Invoice Cloud charges a $2.95 convenience fee for each Internet payment.
Paying online is only half of the benefit, by going paperless and not receiving paper invoices, you can increase the effect you can have on the environment. There are several ways reducing paper consumption helps the environment, including saving trees and using less gas. According to the PayItGreen AllianceTM, if one in five households were to switch to electronic payments, statements and bills, we could collectively save 1.8 million trees each year and avoid using 103 million gallons of gasoline to mail bills, statements, and payments.
If you’d like to be part of that one in five to “go paperless”, just click here to sign up. Within your account profile, select paperless options!
You may mail your utility bill to:
Utility Billing Services
P.O. Box 8100
Little Rock, Arkansas 72203-8100
E-Check and Credit or Debit Card Payments
Utility Billing Services (UBS) accepts electronic checks (E-checks) and credit and debit card payments 24 hours a day through Invoice Cloud. Log into your online account profile to access your account and pay your bill by E-check or credit or debit card. You may also pay 24 hours a day by Telephone. Call 1-501-588-0009 to pay your bill by E-Check or credit or debit card. Invoice Cloud charges a $2.95 convenience fee for each online and/or telephone payment.
Quick Pay Locations
A network of 22 businesses in and around the Little Rock/North Little Rock metropolitan area has authorization to accept non-deliquent payments for UBS. The convenient locations place the bill payment process closer to your home or business. The businesses typically charge a convenience fee for each transaction and will accept payments only for current bills. Click here for locations. Payments made at these locations will be credited to your account on the next business day. You must bring your bill to ensure proper credit to your account.
We still accept payments at 221 East Capitol Avenue, Little Rock.