From the Reservoir

City of Maumelle Fire Hydrant Testing September 21 – October 9, 2020

Starting Monday, September 21st through Friday, October 9th, the Maumelle Fire Department, in coordination with Central Arkansas Water, will begin testing public fire hydrants within the city limits of Maumelle. To pose as little inconvenience as possible to residents and businesses, Fire Department crews will conduct the tests during daylight … Read More »

2019 Water Quality Reports – Now Available

LITTLE ROCK, AR — Central Arkansas Water (CAW) has released its 2019 Water Quality Report to its customers residing within the utility’s service area.  The utility also released its 2019 Water Quality Report for Wye Mountain Water Association.   You may view the reports by clicking on the following links: … Read More »

Important Notice for Business as COVID-19 Restrictions Ease Toward Reopening

As our cities and communities to prepare for a safe, efficient phased transition following the COVID-19 public health emergency, Central Arkansas Water encourages local businesses, commercial users, and building water systems not used as a result of the pandemic, to implement these easy, yet vitally important practices and guidance offered … Read More »

2020 Census_Complete Your Response Today

This month each household will receive an official invitation to complete the 2020 Census questionnaire.  Central Arkansas Water along with cities throughout central Arkansas and Pulaski County are encouraging citizens to participate and help their community as each counted person will impact federal funding, education, infrastructure, individual and public health … Read More »

CAW Encourages Social Distancing, Making Payments Online or Via Mail

While Central Arkansas Water’s customer service lobby is still open at this time, we are encouraging customers to use our free online payment option or mail payments to avoid coming into the lobby unless necessary. The CDC has recommended the public stay home when possible and if out to practice … Read More »

Important Tips to Reduce Coronovirus (COVID-19) Exposure

As the nation continues to monitor developments around Coronovirus, remember one of the most important things you can do to help reduce your risk of exposure is washing your hands for at least 20 seconds. According to the Centers for Disease Control and Prevention, there is currently no vaccine to … Read More »

New Ancillary Rates – Effective April 1, 2020

On April 1, new ancillary rates will go into effect for nonrecurring charges for account services.  The following chart represents the upcoming new rates.  Ancillary Charges – Effective April 1, 2020 Nonrecurring Customer Charges Service Charge $20.00 Collection Visit $25.00 Non-Pay Turn-on, Next Business Day $40.00 Bad Check Charge $25.00 … Read More »

Introducing the Nation’s First Water Leak Detection Dog

LITTLE ROCK, AR – On Tuesday, November 19, 2019 Central Arkansas Water introduced one of its newest employees Vessel, the nation’s first water leak detection dog! What is a water leak detection dog? This black lab mix will help the utility find surfacing and non-surfacing leaks within our distribution system. … Read More »

Tips to Avoid Frozen Pipes at Your Home

CAW often experiences a spike in calls and emergency visits to customers’ homes when winter weather hits.  In addition, frozen pipes are the most common cause of home insurance claims in the United States.   Protect your pipes and prepare for frozen temperatures with these six simple tips: 1. Drain pipes … Read More »