CAW Encourages Social Distancing, Making Payments Online or Via Mail

While Central Arkansas Water’s customer service lobby is still open at this time, we are encouraging customers to use our free online payment option or mail payments to avoid coming into the lobby unless necessary. The CDC has recommended the public stay home when possible and if out to practice social distancing.

It is our hope that limiting in-person visits to those who must come into the lobby to complete their transaction will help avoid the spread of germs during the COVID-19 pandemic.

FREE Online Payment Options Available:
– Customers may sign up for FREE automatic bank drafts at carkw.com/customer-service/bill-pay/ or click to complete this form.
– Customers may mail payments to: Utility Billing Services, P.O. Box 8100, Little Rock, Arkansas 72203.

Additional Online Payment Options:
– Online Bill Payment through your Utility Billing Services account. The third-party vendor that processes these payments charges a $2.95 convenience fee. More information is available here: carkw.com/customer-service/bill-pay/

Customer Service representatives may be reached by phone at 501-372-5161 from 7:30 a.m. to 5 p.m. Mondays through Thursdays, and from 9 a.m. to 4:30 p.m. Fridays.


Customer Service representatives may be reached by phone at 501-372-5161