Paperless Billing Activities – Little Rock Office

LITTLE ROCK – Central Arkansas Water (CAW) has over 10,000 customers receiving their monthly Utility Billing Services (UBS) bills through the utility’s email option. Paperless billing saves time, reduces costs, and benefits the environment.  “This is a free and easy billing option for our customers and part of our commitment to provide exceptional customer service,” said Doug Shackelford, Director of Communications and Public Affairs.  This week, May 23 – 27, signing up for paperless is easier than ever before!  Customers interested in signing up for paperless billing may visit our downtown office at 221 East Capitol Avenue in Little Rock.  A CAW Customer Service representative will complete the steps necessary for accountholders to sign up.

Along with paperless billing, CAW also offers online account management and a number of online bill payment options.  Through CAW’s online account management site, UBS customers can view their historical water usage trends, view and modify account information, submit service requests, and make one-time or recurring payments.  To learn more about these options, visit go-online-go paperless.

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