Wye Mountain area customers under Precautionary Boil Notice

PULASKI CO, AR – Approximately 300 Central Arkansas Water (CAW) customers in the Wye Mountain area of Underwood Road and Hwy 113 north of Underwood Road as well as Hwy 300 east of Hwy 113 and all roads feeding off said streets are under a precautionary boil order until further notice. The issuance of the precautionary measure followed a break and loss of pressure on a 6-inch-diameter water line that serves the area.  The break occurred at approximately 5 p.m. yesterday afternoon. CAW crews isolated the break by approximately 8:20 p.m. last night. CAW crews completed the repair on the water line by approximately 3:30 a.m. this morning.

While under the precautionary order, affected customers should:

  • bring water from the household tap to a brisk boil for at least one (1) minute before using it for drinking, beverage or food preparation, or dishwashing
  • discard ice cubes from automatic icemakers

The boil water order affects all customers within the following area:

  • Underwood Road and all roads feeding off Underwood Road
  • Along Hwy 113 north of Underwood Road to Baylor House Road
  • Hwy 300 east of Hwy 113 and all roads feeding off that section of Hwy 300

Following the break, CAW began notifying customers of the order by posting of 4 large signs at major entrances to the affected area.

The break occurred on a 6” PVC water main along the section of Hwy 113 at the intersection of Harmon Lane.   The main was damaged by a lightning strike to a nearby tree.  The Arkansas Department of Health requires the issuance of a precautionary boil order when there is a loss of pressure or service due to a water-line break.  The Health Department allows the lifting of the order when water quality samples reveal that water through the main is safe for consumption.  The order is a precautionary measure in the event bacteriological contamination of the water line occurred during the damage and subsequent loss of pressure.

Once the water line is back in service, CAW personnel will collect water quality samples.  The utility anticipates having the results of the tests and lifting the order on Thursday afternoon, March 10.

Customers with questions about the precautionary boil water order may contact the CAW Distribution Dispatch Center day or night at (501) 377.1239.

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Wye Mtn Boil Order_March 2016